Listing Date: January, 2017
|Install Production Stage Manager
||NCS / Production Show
Install Production Stage Manager is responsible for the successful install of new and/or remount productions, ensuring efficient operations and communications from rehearsals at Norwegian Creative Studios (NCS) to final delivery of the product onboard NCLH vessels. Liaison with Creative, Design and Production teams chosen for the project, as well as production show cast members, NCS management and onboard positions, reporting to Manager, Production and Production Install Supervisor.
Must be at least 18 years old to apply.
NORWEGIAN CRUISE LINE’S VISION AND MISSION
VISION: Be the cruise line of choice.
MISSION: To provide a consistently superior cruise vacation by exceeding customer expectations and embracing our passion for innovation that delivers freedom and value for our guests, travel partners, team members and shareholders.
- Act as liaison in advance for onboard requirements from distributing schedules, trainings, inspections, safety assignments and more, to ensure cast members are informed and attending or participating as scheduled.
- Prior to arrival on ship, confirm theater and technical equipment in good working condition with onboard technical team, Entertainment Production Manager (EPM) and Technical Supervisor (Legacy fleet) or Production Manager (Mega fleet).
- If any issues with technical equipment or manning onboard, inform Manager, Production.
- Write daily production reports to explain how rehearsals are proceeding, upcoming events and needs of the production staff and cast in Tampa and on ship.
- Work with Manager, Production to hold weekly production meetings with the production team at NCS.
- Record the minutes from the production meetings to include details in the daily production report.
- Responsible for all administrative that pertains to the creative, production cast and production team members.
- Update and maintain production show books with show blocking, props placement, plot of the set with marks, back stage tracks.
- Update and maintain show calling book with all light cues, sound cues, automation calls and video calls.
- Work with the Creative and Production teams in Tampa to make sure process smooth/needs met.
- Liaise with the Production Assistant in Tampa to arrange transportation, including pick-ups at the airport, housing and Studios during rehearsals.
- Run all rehearsals at NCS - organize room, set equipment, gather props, musical equipment.
- Maintain and distribute the daily schedule to inform cast of call times, rehearsals, fittings, meetings, etc.
- Confirm duties and responsibilities for incoming cast prior to arrival onboard, review with cast in Tampa.
- Work with Manager, Facility Production to ensure payment of cast stipends, medical, transportation, housing• Work with the Manager, Theatrical Operations and Manager, Production to confirm travel schedules for cast and production team members.
- Arrange with current EPM for an introduction with the incoming cast and Cruise Director, as well as other members of ship’s management, as applicable.
- Work with the team members onboard to make sure process smooth/needs met.
- Work closely with the onboard EPM to detail a working install schedule onboard, ensuring sufficient time for tech rehearsal, staging rehearsal and sound checks, etc.
- Run all technical rehearsals with the current EPM onboard to familiarize with the incoming cast.
- Hold daily production meeting with the production staff, current EPM and Technical Supervisor onboard; distribute meeting minutes to attendees, onboard management and Manager, Production at NCS.
- Responsible for safe return of install materials (laptops, scripts & scores, etc) to NCS at completion of production cycle.
- Attend Postmortem production meeting, return updated copy of show books back to Studios.
- Under the direction of the Manager, Production and the Production Install Supervisor in NCS and onboard.
- Liaises with NCS management and shipboard positions, including, but not limited to EPM & Technical Supervisor (Legacy fleet) or Production Manager & Production Stage Manager (Mega fleet), Cruise Director.Manages a minimum of 30 people during the install, from the production cast to the Creative and Production teams.
- Reports directly to the Manager, Production at Norwegian Creative Studios.
- Point person to keep the install process moving forward to deliver a completed production onboard that contributes to excellent ratings and customer satisfaction.
- Maintains constant communication lines between Creative, Design and Production Teams, along with NCS management, NCLH contacts and onboard team members.
- Implements creative content, design and technical elements previously agreed upon.
- Does not have the authority to make any changes or revisions.
- Authority for revisions and changes to budget, creative content and design elements are permitted only by VP, Entertainment & Cruise Programs and/or Director, Entertainment Production.
- Common challenges are maintaining timelines and achieving deadlines, connecting and liaising with independent team members, effective communications with internal and external contacts, maintaining professional relationships with team members in a diverse and unique industry.
- Five years of experience in an entertainment supervisory position with an intellectual property or related field. Company Manager experience preferred. Cruise ship experience a plus.
- Expertise in theater production operations, budgets and procedures as a Company Manager.
- Ability to create, manage and oversee production budgets per established guidelines.
- Time management and efficient organizational ability required.
- Knowledge of cruise ship entertainment operations preferred.
- Ability to effectively communicate with internal and external contacts, including remote team members onboard ships.
- Strong negotiating, conflict resolution and problem-solving skills.
- Must be able to travel onboard ships frequently and for specified periods of time, to domestic and international locations.
- Articulate, diplomatic communications, respectful, high level of English verbal, reading and writing competency.
- Proficiency in Microsoft Office, including Excel, Word, Outlook, Windows.
- High School diploma required.
- Bachelor’s degree in Theater and/or Stage Management preferred.
- Ability to effectively and professionally communicate with internal and external contacts from a remote location (ship).
- Critical thinking, problem solving skills required.
- Passionate about hospitality and customer service driven.
- Must have a professional appearance and good hygiene.
- Respect for all co-workers and guests.
- Pride in your work by creating positive energy, excitement and fun.
- Able to work 7 days a week with long hours for entire contract length.
- Demonstrate positive behaviors; smiling, being polite and courteous.
- Able to develop a camaraderie with diverse team members.
- Ability to live in close quarters, share limited space.
The U.S. Coast Guard (USCG) requires all crew members employed with NCL America aboard the Pride of America to hold a Merchant Mariner Credential (MMC). In order to qualify for a MMC, applicants must demonstrate the following physical abilities necessary to perform shipboard duties per USCG guidelines (COMPDTPUB 16700.4 NVIC 04-8).
If the applicant has a Body Mass Index (BMI) of 40.0 or higher, or if the verifying medical practitioner doubts the applicants ability to successfully perform any of the following functions, a suitable practical demonstration is required for those functions. The verifying medical practitioner, in consultation with any other qualified practitioners he/she deems appropriate, determines whether a practical demonstration is necessary, and whether the applicant is physically competent or not physically competent.
- Is able to maintain a sense of balance without disturbance while walking and standing.
- Is able to climb up and down vertical ladders and stairways.
- Is able to step over a door sill or coming up to 24 inches in height.
- Is able to move through a restricted opening of 24 inches by 24 inches.
- Is able to open and close watertight doors that weigh up to 55 pounds. Must be able to move hands/arms in vertical and horizontal directions, rotate wrists and reach above shoulder height to turn handles.
- Is able to lift at least a 40 pound load off the ground, and to carry, push or pull the same load.
- Is able to grasp and manipulate common tools such as wrenches, hammers, screwdrivers and pliers.
- Is able to crouch, kneel and crawl.
- Is able to distinguish differences in texture and temperature by feel.
- Is able to intermittently stand on feet for up to four hours with minimal rest periods.
- Is able to react to visual alarms and instructions.
- Is able to react to audible alarms and instructions.
- Is capable of normal conversation.
- Is able to pull an uncharged 1.5 inch diameter, 50’ fire hose with nozzle to full extension, and to lift a charged 1.5 inch diameter fire hose to firefighting position.
- Is physically able to put on a Personal Flotation Devise (PFD) without assistance from another individual.
- Has no physical limitations that would hinder or prevent the performance of duties.